IT & Software

From help desk to CTO. Methodical recruiting for modern technology teams.

Technology runs the business—so when IT and software roles are mis-hired, everything feels it. ControlHire’s IT & Software practice connects companies with engineers, operators, and leaders who can keep systems running, ship product, and partner with the business—not just live in the ticket queue.

Who We Support

High-growth startups building their first engineering and IT teams
Established companies modernizing legacy systems or moving to the cloud
SaaS and product companies scaling feature velocity and reliability
PE-backed and VC-backed portfolio companies needing tech maturity fast
Internal IT organizations supporting hybrid/remote workforces
Managed Service Providers (MSPs), VARs, and consulting firms

Types of Engagements

Direct-Hire – individual contributors through senior managers across IT and engineering
Interim & Fractional Leadership – interim IT Director, VP Engineering, Head of Product, CTO/CIO
Executive Search – CIO, CTO, VP Engineering, VP Product, CISO, and other technology leaders
Temp & Contract – project-based engineers, migration teams, rollout support, coverage for leave
Contract-to-Hire – “try before you buy” for support, admin, developer, and engineer roles

ControlHire & ControlTemp

We support direct-hire, executive search, temp, contract, and contract-to-hire, for finance and accounting roles at all levels.

Hiring?

IT Support / Help Desk

Systems, Infrastructure & Cloud

Face of IT:

Service Desk / Help Desk Technician (Tier 1 / Tier 2 / Tier 3)
IT Support Specialist / Desktop Support Technician
Field Service Technician / Onsite Support Technician
End-User Support Specialist (Windows, macOS, ChromeOS)
VIP / Executive Support Specialist
Application Support Analyst
Service Desk Lead / IT Support Lead
IT Support Manager / End-User Services Manager

Common environments: Office 365 / Microsoft 365, Google Workspace, Okta, Active Directory, Intune, JAMF, SCCM, ticketing tools (ServiceNow, Jira Service Management, Zendesk, Freshservice).

Systems, Infrastructure & Cloud

Backbone of Infrastructure:

Systems Administrator (Windows / Linux / macOS)
Server Administrator / Infrastructure Engineer
VMware / Virtualization Engineer
Storage Administrator / SAN/NAS Engineer
Network Administrator / Network Engineer (LAN/WAN/Wi-Fi)
Unified Communications / VoIP Engineer (Cisco, Teams, Zoom, RingCentral, etc.)
Cloud Administrator / Cloud Engineer (AWS, Azure, GCP)
DevOps Engineer / Site Reliability Engineer (SRE)
Platform Engineer / Reliability Engineer
Infrastructure as Code (IaC) Engineer (Terraform, CloudFormation, ARM, Pulumi)
Identity & Access Management (IAM) Engineer
Systems & Cloud Architect / Infrastructure Architect
Network Architect / Solutions Architect

Management:

Infrastructure Manager / Systems Manager
Network Operations Manager / NOC Manager
Director of IT Infrastructure
Head of Cloud / Head of Infrastructure

Software & Application Dev

Systems, Infrastructure & Cloud

Software & Application Dev

Front-end / Web:

Front-End Developer / JavaScript Engineer
React / Angular / Vue Developer
UI Engineer / Web UI Developer

Back-end & API:

Back-End Developer (Java, .NET, Node.js, Python, Go, Ruby, etc.)
API / Integration Engineer
Microservices Engineer

Full-stack:

Full-Stack Engineer (various stacks: MERN, MEAN, LAMP, .NET, JVM, etc.)
Application Developer (.NET, Java, Python, PHP, Ruby, etc.)

Mobile & desktop:

iOS Developer (Swift, Objective-C)
Android Developer (Kotlin, Java)
Cross-Platform Developer (React Native, Flutter, Xamarin, MAUI)

Specialized:

eCommerce Developer (Shopify, Magento, WooCommerce, BigCommerce)
CMS Developer (WordPress, Drupal, Sitecore, Adobe Experience Manager)
Embedded Software Engineer / Firmware Engineer
Game Developer / Graphics Programmer
Low-Level / Systems Software Engineer

Leadership:

Technical Lead / Engineering Lead
Software Engineering Manager / Dev Manager
Director of Engineering
VP Engineering / Head of Engineering

Product Management, UX / Digital

Product:

Product Owner / Associate Product Manager
Product Manager (B2B, B2C, SaaS, Platform, Growth)
Senior Product Manager
Group Product Manager / Lead PM
Director of Product Management
VP Product / Head of Product / CPO

Design & UX:

UX Designer / UI Designer
Product Designer / Experience Designer
UX Researcher
Interaction Designer / Information Architect
Visual Designer / UI Engineer
Design Manager / Head of UX

Digital & eCommerce:

Web Product Manager / eCommerce Product Owner
Conversion Rate Optimization (CRO) Specialist
Personalization / Experimentation Product Lead

Data, Analytics, & BI

Product Management, UX / Digital

Data into decisions:

Data Analyst / Business Data Analyst
Reporting Analyst / BI Analyst
Financial / Revenue / Marketing Data Analyst
Business Intelligence Developer (Power BI, Tableau, Looker, Qlik, etc.)
Data Engineer / ETL Engineer / Integration Engineer
Big Data Engineer (Spark, Kafka, Hadoop, Databricks)
Analytics Engineer (dbt and modern data stack)
Data Warehouse Developer / Cloud Data Platform Engineer (Snowflake, Redshift, BigQuery, Synapse)
Data Scientist / Applied Data Scientist
Machine Learning Engineer / ML Ops Engineer
AI Engineer / Generative AI Engineer (LLMs, vector search, RAG, etc.)
Head of Data / Director of Data & Analytics
Chief Data Officer (CDO) / VP Data

Cybersecurity & Compliance

Product Management, UX / Digital

Cybersecurity & Compliance

Protecting systems, data, and reputation:

Security Analyst / SOC Analyst (Tier 1–3)
Incident Response Analyst / Threat Hunter
Security Engineer (Network / Endpoint / Cloud)
Application Security Engineer / AppSec Specialist
Identity & Access Management (IAM) Specialist
Vulnerability Management Analyst
Governance, Risk & Compliance (GRC) Analyst
Security Compliance Analyst (ISO 27001, SOC 2, HIPAA, PCI, GDPR, CCPA, etc.)
Security Architect / Cloud Security Architect
Security Operations Center (SOC) Manager
Director of Information Security / Head of Cybersecurity
Chief Information Security Officer (CISO)

QA, Testing & Release

Business Systems, ERP & CRM

Making sure what ships actually works:

QA Tester / QA Analyst
Manual QA Engineer
Automation QA Engineer (Selenium, Cypress, Playwright, etc.)
SDET (Software Development Engineer in Test)
Performance / Load Test Engineer
Test Lead / QA Lead
QA Manager / Test Manager
Release Engineer / Build & Release Engineer
Release Manager / Environment Manager

Business Systems, ERP & CRM

Where internal tools and processes live:

Business Systems Analyst (Finance, Sales, Operations, HR
ERP Analyst / ERP Developer (SAP, Oracle, NetSuite, Workday, Dynamics, Infor, etc.)
CRM Administrator (Salesforce, HubSpot, Dynamics CRM, Zoho, etc.)
Salesforce Administrator / Salesforce Developer / Salesforce Architect
HRIS Analyst / Workday / SuccessFactors / UKG / ADP specialist
CPQ Specialist (Salesforce CPQ, Apttus, Zuora, etc.)
RevOps Systems Analyst / Sales Operations Systems Specialist
Business Systems Manager / Director of Business Systems

IT Management & Leadership

Business Systems, ERP & CRM

IT Management & Leadership

Technology leadership:

IT Supervisor / Team Lead
IT Manager / Infrastructure Manager / Support Manager
Applications Manager / Development Manager
PMO Manager / Director of Technology Projects

Senior leadership:

Director of IT / Director of Technology
Director of Infrastructure / Director of Applications / Director of Security
VP, IT / VP Technology
VP Engineering / Head of Engineering
VP Product / Head of Product
CIO (Chief Information Officer)
CTO (Chief Technology Officer)
CISO (Chief Information Security Officer)

How We Recruit In IT & Software

Methodical Recruiting. Not Post-and-Pray.

Tech hiring fails when you just post a role and hope. Our process is built to give you more control and better signal on every candidate.

Discovery & Role Definition – We start by understanding your stack (cloud, languages, tools, SaaS), the problems this hire needs to solve in the first 6–12 months, team structure, reporting lines, internal stakeholders, and must-have vs nice-to-have skills and certifications
Market Mapping & Calibration – Before flooding you with resumes, we map the talent pool by location, seniority, and compensation, define target companies, product types, and domain experience, and align on remote/hybrid/on-site expectations and time zone coverage.
Proactive Sourcing, Not Just Job Ads – We use a mix of direct outreach to passive candidates, niche communities, meetups, and technical networks, and our own database of engineers, architects, and IT professionals.
Technical & Behavioral Screening – We tailor screening to each role, which may include: deep dive into prior projects, architecture choices, and trade-offs, language/framework-specific questions (Java, .NET, JavaScript, Python, Go, etc.), systems design and troubleshooting conversations, cloud and DevOps practices (CI/CD, observability, IaC), security mindset and privacy/compliance awareness, and communication style, stakeholder management, and team fit.

Whether you’re hiring a single DevOps engineer, standing up an internal IT support function, or searching for your next CTO/CIO, ControlHire’s IT & Software practice is built to filter deeper, move faster, and help you control what you can—and hire better.

Hiring?