IT & Software

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  Face of IT:

• Service Desk / Help Desk Technician (Tier 1 / Tier 2 / Tier 3)
• IT Support Specialist / Desktop Support Technician
• Field Service Technician / Onsite Support Technician
• End-User Support Specialist (Windows, macOS, ChromeOS)
• VIP / Executive Support Specialist
• Application Support Analyst
• Service Desk Lead / IT Support Lead
• IT Support Manager / End-User Services Manager
   

Common environments: Office 365 / Microsoft 365, Google Workspace, Okta, Active Directory, Intune, JAMF, SCCM, ticketing tools (ServiceNow, Jira Service Management, Zendesk, Freshservice).

Backbone of Infrastructure:

• Systems Administrator (Windows / Linux / macOS) 
• Server Administrator / Infrastructure Engineer
• VMware / Virtualization Engineer
• Storage Administrator / SAN/NAS Engineer
• Network Administrator / Network Engineer (LAN/WAN/Wi-Fi)
• Unified Communications / VoIP Engineer (Cisco, Teams, Zoom, RingCentral, etc.)
• Cloud Administrator / Cloud Engineer (AWS, Azure, GCP)
• DevOps Engineer / Site Reliability Engineer (SRE)
• Platform Engineer / Reliability Engineer
• Infrastructure as Code (IaC) Engineer (Terraform, CloudFormation, ARM, Pulumi)
• Identity & Access Management (IAM) Engineer
• Systems & Cloud Architect / Infrastructure Architect
• Network Architect / Solutions Architect
   

Management:

• Infrastructure Manager / Systems Manager
• Network Operations Manager / NOC Manager
• Director of IT Infrastructure
• Head of Cloud / Head of Infrastructure

 Front-end / Web:

• Front-End Developer / JavaScript Engineer
• React / Angular / Vue Developer
• UI Engineer / Web UI Developer
   

Back-end & API:

• Back-End Developer (Java, .NET, Node.js, Python, Go, Ruby, etc.) 
• API / Integration Engineer
• Microservices Engineer
   

Full-stack:

• Full-Stack Engineer (various stacks: MERN, MEAN, LAMP, .NET, JVM, etc.)
• Application Developer (.NET, Java, Python, PHP, Ruby, etc.)
   

Mobile & desktop:

• iOS Developer (Swift, Objective-C)
• Android Developer (Kotlin, Java)
• Cross-Platform Developer (React Native, Flutter, Xamarin, MAUI)
   

Specialized:

• eCommerce Developer (Shopify, Magento, WooCommerce, BigCommerce)
• CMS Developer (WordPress, Drupal, Sitecore, Adobe Experience Manager)
• Embedded Software Engineer / Firmware Engineer
• Game Developer / Graphics Programmer
• Low-Level / Systems Software Engineer
   

Leadership:

• Technical Lead / Engineering Lead
• Software Engineering Manager / Dev Manager
• Director of Engineering
• VP Engineering / Head of Engineering

 Product:

• Product Owner / Associate Product Manager
• Product Manager (B2B, B2C, SaaS, Platform, Growth)
• Senior Product Manager
• Group Product Manager / Lead PM
• Director of Product Management
• VP Product / Head of Product / CPO
   

Design & UX:

• UX Designer / UI Designer
• Product Designer / Experience Designer
• UX Researcher
• Interaction Designer / Information Architect
• Visual Designer / UI Engineer
• Design Manager / Head of UX
   

Digital & eCommerce:

• Web Product Manager / eCommerce Product Owner
• Conversion Rate Optimization (CRO) Specialist
• Personalization / Experimentation Product Lead

Data into decisions:

• Data Analyst / Business Data Analyst
• Reporting Analyst / BI Analyst
• Financial / Revenue / Marketing Data Analyst
• Business Intelligence Developer (Power BI, Tableau, Looker, Qlik, etc.)
• Data Engineer / ETL Engineer / Integration Engineer
• Big Data Engineer (Spark, Kafka, Hadoop, Databricks)
• Analytics Engineer (dbt and modern data stack)
• Data Warehouse Developer / Cloud Data Platform Engineer (Snowflake, Redshift, BigQuery, Synapse)
• Data Scientist / Applied Data Scientist
• Machine Learning Engineer / ML Ops Engineer
• AI Engineer / Generative AI Engineer (LLMs, vector search, RAG, etc.)
• Head of Data / Director of Data & Analytics
• Chief Data Officer (CDO) / VP Data

Protecting systems, data, and reputation:

• Security Analyst / SOC Analyst (Tier 1–3)
• Incident Response Analyst / Threat Hunter
• Security Engineer (Network / Endpoint / Cloud)
• Application Security Engineer / AppSec Specialist
• Identity & Access Management (IAM) Specialist
• Vulnerability Management Analyst
• Governance, Risk & Compliance (GRC) Analyst
• Security Compliance Analyst (ISO 27001, SOC 2, HIPAA, PCI, GDPR, CCPA, etc.)
• Security Architect / Cloud Security Architect
• Security Operations Center (SOC) Manager
• Director of Information Security / Head of Cybersecurity
• Chief Information Security Officer (CISO)

 Making sure what ships actually works:

• QA Tester / QA Analyst
• Manual QA Engineer
• Automation QA Engineer (Selenium, Cypress, Playwright, etc.)
• SDET (Software Development Engineer in Test)
• Performance / Load Test Engineer
• Test Lead / QA Lead
• QA Manager / Test Manager
• Release Engineer / Build & Release Engineer
• Release Manager / Environment Manager
   

 Where internal tools and processes live:

• Business Systems Analyst (Finance, Sales, Operations, HR 
• ERP Analyst / ERP Developer (SAP, Oracle, NetSuite, Workday, Dynamics, Infor, etc.)
• CRM Administrator (Salesforce, HubSpot, Dynamics CRM, Zoho, etc.)
• Salesforce Administrator / Salesforce Developer / Salesforce Architect
• HRIS Analyst / Workday / SuccessFactors / UKG / ADP specialist
• CPQ Specialist (Salesforce CPQ, Apttus, Zuora, etc.)
• RevOps Systems Analyst / Sales Operations Systems Specialist
• Business Systems Manager / Director of Business Systems

 Technology leadership:

• IT Supervisor / Team Lead
• IT Manager / Infrastructure Manager / Support Manager
• Applications Manager / Development Manager
• PMO Manager / Director of Technology Projects
   

Senior leadership:

• Director of IT / Director of Technology
• Director of Infrastructure / Director of Applications / Director of Security
• VP, IT / VP Technology
• VP Engineering / Head of Engineering
• VP Product / Head of Product
• CIO (Chief Information Officer)
• CTO (Chief Technology Officer)
• CISO (Chief Information Security Officer)